|
|
 |
 |
 |
|
Technical FAQ - Software Download & Installation
What do I have to do in order to play at the Sky Kings Casino?
In Order to play at the Sky Kings Casino you must first download our free software from www.skykingscasino.com/download.php
The reason why we have a download version casino is because downloading the software to your PC makes the games much quicker and more stable than playing them in your own browser. All the casino graphics and multimedia effects are already installed on your computer, therefore only small packets of information are transferred between your computer and our servers. This makes Sky Kings Casino faster and the gaming experience more fun.
Forgotten your password, what should you do?
In order to provide you with a new password we require some details as a security measure. Please send us the following using the e-mail address registered in your casino account and you will shortly receive your new password.
1. First and last name as given by you when signing in.
2. E-mail address as given by you when signing in.
3. Billing address in full, street, city, state, zip code and country as given by you when signing in.
4. Last 4 digits on your credit card(s) and credit card type given.
How long does the download process take?
The average download time is 12-15 minutes using a standard 56Kbs modem. In cable and ADSL connections the download takes no more than 2 minutes. You should remember that the download is only necessary for the first time you play at the casino, after that the program is available from your computer's "Start" menu and/or your computer's desktop.
What's the name of the downloaded setup program?
SetupCasino.exe
Do I have to download every time I want to play?
Absolutely not. You only need to download and install the casino once. The downloaded file is a small file of about 5Mb, containing 6 games: Blackjack, Roulette, Craps, Video Poker, Slots and Baccarat. After installing the file, the casino is accessible from your computer's "Start" menu, no additional download is necessary in order to play.
After downloading the software, what should I do next?
Double-click the icon of the downloaded program, SetupCasino.exe. The installation wizard will guide you through the entire installation process.
What are the minimum system requirements?
Windows 2000, Windows 98, Windows NT, Windows XP or Windows 95
P90
24MB RAM
16bit colors
50MB free hard disk space
For optimal results, set your monitor to high color (16 bit) and 800x600 resolution.
Can I use Sky Kings Casino with a Mac computer?
We are sorry but Macintosh platform is currently not supported.
How do I use Sky Kings Casino with AOL?
AOL users can use the Sky Kings Casino software with AOL version 3.0 or later.
What should I do if I receive a message "Account not found. Please verify your account information and try again."?
It is possible that you are trying to enter the DEMO mode casino with a Realmoney mode username and password or enter a Realmoney mode game with a DEMO username and password. If you cannot log into the casino, please mail your registered name, address, phone number and e-mail address to support@skykingscasino.com and request your username and password.
What should I do if I cannot find the Sky Kings Casino icon on my desktop?
If the Sky Kings Casino icon is not on your desktop or "Start" menu and you cannot remember where you saved it, please follow these steps:
- Click on the START menu at the bottom left corner of your screen.
- Choose "Find" then "Files or Folders".
- Into the box that says "Filename", type "casino.exe" and click "Find now".
- The computer will now search for the file.
- Search results will be displayed at the bottom of the window. If the computer finds a file named "casino.exe" in a directory called "Sky Kings Casino" then you can double-click on it to immediately run the program or right-click on it and choose "Create shortcut" to create a shortcut for it on your desktop.
- If the computer has finished the search and there is no file name in the window, then the file was not found. In case your computer has several hard drives, search the other drives as well. If you cannot find the file, you will have to repeat the download and installation process.
|
|
 |
|
|
|
|
|
|
 |
|
|
|
|
